How does CrysTel work?
Built for warmth
At CrysTel's core is an AI voice component that provides an authentic, clear voice that is never tired or in a rush.
Smart Scheduling
CrysTel schedules the outbound call based on each customer's profile so that the call reaches them when they're free and ready to talk.
Curveball Handling
CrysTel is remarkably capable of answering questions within it's knowledgebase, but if it detects frustration or needs help, it will forward the call to wherever you choose.
Rescheduling
Better than getting a no-show is giving your customer an easy way to reschedule their appointment for a more convenient time. CrysTel can do just that, or forward the call for a human to handle.
Why CrysTel?
Proven to Reduce No-Shows
Voice calls outperform SMS and email. A 2018 randomized trial found telephone reminders reduced missed appointments to 11.5% compared to 15.2% with SMS—a 24% improvement. A 2011 systematic review also confirmed voice calls lower non-attendance rates by up to 10% more than SMS, thanks to their interactive nature.
Seamless PMS Integration
Connects effortlessly with systems like Nookal and Clinico, automating appointment confirmations and checkup reminders for GPs, physiotherapists, and other medical clinics.
Interactive and Flexible
Patients and customers can confirm, reschedule, or cancel appointments during the call, ensuring better schedule management.
Versatile Marketing Solution
Extends beyond appointments to deliver outbound marketing calls for businesses in retail, hospitality, and more, driving sales and customer loyalty.
Industries
Medical Clinics
Retail
Hospitality
Case Studies
Redefining the Retail Experience
Client Lion and co. Apparel / Industry Fashion & Apparel / Project Category Customer Segmentation and Targeting
Describe the service and how customers or clients can benefit from it. This is the place to add a short description with relevant details, like pricing, duration and how to book.
From Farm to Fork: Optimizing the Consumer Journey
Client Leafy F&B / Industry Food & Beverage / Project Category Brand Positioning and Product Development
Describe the service and how customers or clients can benefit from it. This is the place to add a short description with relevant details, like pricing, duration and how to book.
Unlocking the Potential of Gen Z Consumers
Client XXXnext / Industry Technology / Project Category Consumer Behavior Analysis and Product
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Benefits for Your Business
CrysTel Telecom delivers measurable value to medical clinics and businesses alike:
Increased Revenue
Fewer no-shows mean more appointments kept, maximizing your clinic’s earning potential.
Improved Patient Care
Timely checkup reminders ensure patients stay on top of their health, enhancing outcomes and satisfaction.
Optimized Staff Time
Automate routine calls to free up your team for higher-value tasks like patient care and customer service.
Enhanced Customer Engagement
For businesses outside healthcare, our marketing calls drive conversions and build lasting relationships.
Scalable and Flexible
Whether you’re a small clinic or a multi-location business, CrysTel Telecom adapts to your needs.
Ready to reduce no-shows, boost revenue, and engage your customers like never before? CrysTel Telecom is here to make it happen.